[Completed] Server Maintenance - 26/09

Update (11:55PM CET - 27/9):
The following servers are being brought back online:

  • s4.filefactory.com
  • s5.filefactory.com
  • s6.filefactory.com
  • s9.filefactory.com

All servers affected by this notice are now back online.  We have noticed a few minor issues (no data loss) with two of these servers which will be addressed at a later stage.

We appreciate your patience while we have been performing this work.

Update (7:45AM CET - 27/9):
The following servers are being brought back online:

  • s1.filefactory.com
  • s7.filefactory.com
  • s8.filefactory.com

We are still waiting for the verification process to complete on: s4, s5, s6 & s9.

Update (10:20PM CET):
Verification process is ~65% complete on all servers.

Update (1:20PM CET):
Drives have been replaced.  Verification process will be started shortly.

Original Post (6AM CET):
Starting at 8AM CET today (26/9) the following storage servers will be temporarily taken offline for urgent maintenance:

  • s1.filefactory.com
  • s4.filefactory.com
  • s5.filefactory.com
  • s6.filefactory.com
  • s7.filefactory.com
  • s8.filefactory.com
  • s9.filefactory.com

We will be replacing several failed or failing hard drives in each server.  We have opted to perform all of the replacements at once to minimize downtime and attempt to reduce the inconvenience caused by this critical maintenance.

We will endeavor to get the servers back up and running as soon as practically possible - please note that we will need to verify the integrity of each disk after it's replaced, to ensure there is no data corruption.

This article will be updated when more information becomes available.

Have more questions? Submit a request

0 Comments

Article is closed for comments.